Cookies

This site uses cookies to offer you a better browsing experience

Cookie Information

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.


What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

To use our site we need to create a few first-party session cookies in your browser. These will be destroyed when you close your browser. Since these cookies are essential to use our site and they get destroyed when you close the browser, you implicitly consent to them by using our site.

Our session cookies
  • BIGipServer~sth2-lb01~trx-web-https: Used for server load balancing. This cookie is essential for us to be able to serve many users at the same time.
  • DWRSESSIONID: Used for security, so that others cannot exploit your login and do things in your name.
  • JSESSIONID: Used for authentication, so that you do not have to enter your credentials for every page you visit.
  • SSO_SESSION_ID: Used for authentication if you have access to TESS Support and TESS Academy, so that you do not have to enter your credentials for every page you visit.

For better browser experience we also want to create a persistent cookie. This cookie will be stored on your computer even after you close down your browser, so that the next time you visit our page we can use the cookie instead of requesting information from you again. Persistent cookies need your consent before we create them, so they will not be created until you accept cookies. You will still be able to use our site without accepting these cookies.

Our persistent cookies
  • language: Lifespan: 1 year. Used to store which language you want to use our site in, so that you do not have to choose that every time you visit our site.
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